Terms & Conditions

Please read these terms carefully. By registering or bidding you agree to them.

1. Binding bids

Every bid is a binding offer to purchase. If you are the winning bidder, you agree to pay the full invoice amount. Bids cannot be retracted.

2. Item condition

Items are sold as described by the listing’s condition grade, notes and photos. Returned items may show signs of use, missing accessories or cosmetic flaws; these are noted in the condition notes. Retail prices are for reference only.

3. Payment

Payment is due within 3 business days of the auction closing. Unpaid invoices may result in cancellation of the sale and suspension of your account.

4. Shipping

Shipping costs are listed on the item or quoted after the auction. Risk of loss passes to the buyer upon handover to the carrier.

5. Returns

If an item is significantly different from its description, contact us within 3 days of delivery. All other sales are final.

6. Account conduct

Shill bidding, using multiple accounts, or any attempt to manipulate auctions is prohibited. We may suspend or close accounts at our discretion.

7. Contact

Questions? Email us at support@crateauction.com.